Terms of service

Custom Orders Policy

Last updated: November 2025

At FourSquare Prints Co., we love bringing creative ideas to life. Our custom prints include:

  • Personalized designs

  • Custom-fit drone & EUC parts

  • Home decor variations

  • Collaborations

  • Functional everyday accessories

  • Branding and product prototypes

Because custom work is highly specialized, please review our policy before ordering.

1. Custom Order Process

  1. Contact us with your idea

  2. We discuss details, sizing, materials, and feasibility

  3. A quote is provided

  4. Payment is collected upfront

  5. A digital proof or preview (if applicable) is shared before final printing

  6. Production begins only after approval

2. Payment Terms

  • 100% payment upfront is required for all custom prints and collaborations.

  • Payments are non-refundable once production begins.

3. Design & File Ownership

  • You must own the rights to any designs or files you provide.

  • If we create a design for you, FourSquare Prints Co. retains ownership of the 3D model unless a buyout agreement is created.

  • We may showcase custom creations in our portfolio unless you request otherwise.

4. Revisions

  • One round of minor revisions is included.

  • Additional revisions or major redesigns may incur extra charges.

5. Production Timeline

Custom orders typically take 3–14 business days, depending on:

  • Complexity

  • Size

  • Required testing

  • Queue volume

You’ll receive an estimated timeline before payment.

6. No Returns or Refunds

Because custom prints are made specifically to your specs:

  • All custom orders are final sale.

  • No returns, refunds, or exchanges unless the item arrives defective.

Normal 3D printing characteristics (layer texture, minor surface variations, tiny seam marks) do not qualify as defects.

7. Defective Custom Items

If a custom item arrives damaged due to shipping or manufacturing:

  • Contact us within 7 days

  • Provide photos or video

  • We will repair, reprint, or replace as appropriate

8. Contact Information

FourSquare Prints Co.

Email: foursquareprints.co@gmail.com